StarHub is a prominent telecommunications provider in Singapore, known for delivering a wide range of communications, entertainment, and digital services. The company was established in 1998 and has since become a key player in the Singaporean telecom industry. StarHub is listed on the Singapore Exchange and is a component of several indices, including the SGX iEdge SG ESG Transparency Index and the FTSE4Good Index series. The company has consistently focused on innovation and sustainability, offering solutions that incorporate artificial intelligence, cybersecurity, data analytics, Internet of Things, and robotics. StarHub's commitment to excellence is reflected in its recognition as a leading company in the FORTUNE Southeast Asia 500.
Country
Singapore
Type
Mobile Network Operator
Starhub logo

3G Network

StarHub launched its 3G network on the 4th August 2007. The network initially offered 21 Mbps HSPA+ services, which were later upgraded to 42 Mbps DC-HSPA+ in September 2012. The 3G network was an integral part of StarHub's service offerings, providing mobile data and voice services to a wide range of customers. However, in line with global trends to phase out older network technologies, StarHub announced plans to shut down its 3G network. The shutdown was scheduled to occur on the 1st of November, 2024, with customers being encouraged to transition to 4G or 5G services for enhanced speed and capacity.

    Network Frequency Band Status
    Shut Down
    Shut Down
    Date Event Subtype
    Launch of 3G Network
    Launch
    Shutdown of 3G Network
    Shut Down

    4G Network

    The company commercially launched LTE services using the 1800 MHz spectrum on the 19th of September, 2012. This was followed by the introduction of VoLTE-enabled HD Voice+ service on the 28th of June, 2014, for its SmartSurf HD subscribers. By mid-2014, parts of the network were upgraded to 150 Mbps, and by December 2014, StarHub had launched 300 Mbps Cat 6 LTE-Advanced services with carrier aggregation combining B3 and B7 spectrum. In May 2015, StarHub announced achieving 600 Mbps downlink data speeds through tri-band LTE-Advanced carrier aggregation technology and 4x4 MIMO. The company continued to enhance its 4G offerings with ongoing trials and deployments of advanced technologies like TDD in bands 38 and 40.

      4G Frequency Bands
      Network Frequency Band Max. Channel Bandwidth Status Known EARFCNs
      20
      Active
      1600
      20
      Active
      2850
      5
      Active
      3495
      20
      Active
      37950
      Date Event Subtype
      Launch of 4G Network
      Launch

      5G Network

      StarHub was at the forefront of 5G developments in Singapore. The company launched its 5G services in 2020, becoming the first in Singapore to do so. The StarHub-M1 consortium secured five lots of 2.1GHz wireless spectrum on the 26th of November, 2021, to expand and enhance 5G coverage. The auction prices were $15.5 million per 5G spectrum lot and $3 million per FROR lot. StarHub's 5G network was on target to achieve 75% coverage by the end of 2021, with nationwide coverage expected the following year. StarHub has since launched a range of 5G commercial services, including Mobile+ and Biz+ plans, cloud gaming with NVIDIA, Mobile Edge Computing, Digital Workplace, and 5G IoT Platform Services. The company has also been involved in extensive 5G solution trials, including emergency sea rescue operations and multi-party roaming video conference calls over 5G SA technology.

        Network Frequency Band Max. Channel Bandwidth Status
        15
        Active
        100
        Active
        Date Event Subtype